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The 30-day free trial is activated when you subscribe. Your card is required at sign-up but won't be charged until after the trial ends. Cancel any time during the trial to pay nothing.

After 30 days, your subscription begins and you're billed monthly. You can cancel, upgrade, or downgrade at any time from your provider dashboard.

Absolutely. Upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle. Upgrades are prorated.

Your routing rank score determines how quickly you receive leads. Pro gets +5 and Elite gets +10, meaning you appear higher in the provider queue and receive leads before lower-tier providers.

Elite providers can lock specific ZIP codes so they're the only provider receiving leads from that area. This gives you exclusive access to your most profitable neighborhoods.

Emergency (hot) leads are the most valuable — they convert fastest. Elite providers always receive hot leads first, before any other tier.

When your subscription is active (after the 30-day free trial), a small success fee applies to completed jobs. It's a percentage of the final job amount: 5% for Starter, 3% for Growth, and only 2% for Pro. During your free trial, there are zero success fees — once you're subscribed, the fee only applies when you actually close a deal.

We believe in rewarding commitment. The more you invest in growing your business with ProConnekts, the lower your success fee. Elite providers pay the lowest rate because they're our most committed partners.

Success fees are automatically added to your monthly invoice. For example, a Growth provider who completes a $1,500 job would see: $199 (subscription) + $45 (3% fee) = $244 total on their next bill. You can track all fees in real-time from your dashboard.